WARRANTY POLICY

1. Warranty Coverage

LE Raun Technology warrants that all products sold are free from defects in materials and workmanship under normal use and service. This warranty applies to the original purchaser and is non-transferable.

2. Warranty Period

• Standard Products: 12 months from the date of delivery.
• Customized Products: 12 months from the date of delivery, covering manufacturing defects only.
• Extended Warranty: Available for purchase on select products; contact our sales team for details.

3. What Is Covered

• Defects in materials or workmanship discovered during normal use.
• Products that fail to meet published specifications.
• Repair or replacement of defective parts at no charge (parts and labor).

4. What Is Not Covered

• Damage caused by misuse, abuse, negligence, or accidents.
• Damage from improper installation, operation, or maintenance.
• Modifications or repairs performed by unauthorized personnel.
• Normal wear and tear, consumable parts, or cosmetic damage.
• Damage from environmental factors (extreme temperature, humidity, corrosion) beyond specified operating conditions.
• Products used outside their rated specifications or intended application.

5. Warranty Claim Process

1. Contact our customer service at sensor01@leraun.com with your order number, product model, and a description of the issue.
2. Provide supporting documentation (photos, test reports, or video if applicable).
3. Our engineering team will review the claim within 3 business days and provide a resolution plan.
4. If approved, we will arrange repair, replacement, or credit as appropriate.

6. Repair & Replacement

• Defective products may be repaired or replaced at LE Raun's discretion.
• Repaired or replaced products carry the remainder of the original warranty or 90 days, whichever is longer.
• Customers are responsible for shipping costs to our service center; LE Raun covers return shipping for valid warranty claims.

7. Limitation of Liability

LE Raun Technology's liability under this warranty is limited to the repair or replacement of the defective product. In no event shall LE Raun be liable for incidental, consequential, or indirect damages, including but not limited to loss of production, revenue, or data.

8. Contact Us

For warranty inquiries or to file a claim, please contact us at sensor01@leraun.com or call +86 18818997341.